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Steps to admission
A simple five step process to start your healing journey.
Click on Get Started to provide your contact information or give our admissions team a call at (855) 915-0213. We’ll start the process by gathering some information, answering any questions you might have, and reviewing the next steps.
With your consent, our team will contact your health care insurance provider and obtain a quote of benefits. We’ll review this information with you so you can make an informed decision regarding your treatment options and understand what your insurance will cover. Alsana is a preferred in-network provider for all major insurance companies. Learn more here.
Our assessment specialists are masters-level clinicians trained to gather important information on your eating disorder symptoms and any other symptoms or conditions you might have.
A medical packet (PDF) will need to be completed along with lab work and screenings. This can be done with your primary care provider or at any urgent care or medical facility. Our medical and admissions nursing team will review your medical information to determine the appropriate level of care that will best meet your current needs.
Following clinical and medical clearance, we will begin to schedule the admission. If you’re ready, we’ll select a date, help you coordinate travel arrangements, and connect you with the program director at the location where your recovery journey will begin.
Most commonly asked
Our average length of stay is 30-45 days at RTC, 45-60 days in Day Treatment (PHP), and 45-60 days in Intensive Outpatient Treatment (IOP). Your length of stay is dependent on your clinical needs and preferences, clinical recommendations, and approval from your insurance provider (when applicable). Prior to returning home, we recommend that clients step down to lower levels of care within the program as to provide practice in a structured environment to support your long-term success.
In our experience, insurance companies will often pay for some or even most of eating disorder treatment. However, coverage plans vary, and it’s important to get an accurate statement of benefits from your insurance provider. Our admissions team will work closely with you and your insurance company to develop a good understanding of your insurance coverage. During your treatment stay you will be assigned a UtilizationReview Specialist who works closely with your insurance company to get your care authorized. Contact our admissions department and we will be happy to assist you in discussing benefits with your insurance company.
We accommodate vegetarianism at our facilities. Our culinary team provides creative vegetarian menu options daily. Our dietitians will work with you to develop a vegetarian meal plan that meets your nutritional needs. The entire treatment team will partner with you to explore if vegetarianism overlaps with your eating disorder and provide a safe and supportive environment to challenge any food beliefs that interfere with your recovery.
Alsana will work to meet you where you are if you follow a vegan meal plan upon admission. Although we cannot promise a fully-vegan kitchen, our culinary program uses minimal animal-based products, our vegetarian menu accommodates veganism, and our sauces and dressings are made from scratch. Your treatment team will partner with you to explore the roots of your veganism lifestyle and if it overlaps with your eating disorder. As you progress through recovery, we provide a safe, supportive environment which explores the real-life challenges that veganism can present and help you determine if a vegan lifestyle can support your recovery.
We allow smoke breaks at scheduled times during the day. One or two caffeinated beverages per day are also allowed if meal plans are followed.
Yes, cell phones and other electronics are allowed during scheduled times.
We avoid hospitalization, IVs and tube feedings unless absolutely necessary. We do not provide IVs or tube feedings in our treatment centers. If necessary, you will be transported to a nearby hospital and return to Alsana when you are stable. Or, Alsana will help you transfer to an inpatient eating disorder program until you are medically stable to return. Our team will work in collaboration with your team at the hospital to promote continuity of care.
You will need to complete a clinical assessment and our medical packet for clinical and medical clearance. A physician will need to supply the results of the specific lab work and screenings. For more information about our admissions process, see the bottom of this page or contact the admissions team at 1-888-822-8938.
Eating disorders are complex and can result from an interaction of biological/genetic influences, temperamental and personality factors, behavioral tendencies, and environmental risks. At Alsana, we seek to understand the ins and outs of your eating disorder. We understand that your eating disorder serves a purpose or function and we adapt your treatment plan accordingly. Eating disorders affect all aspects of the human experience: psychological, medical, nutritional, physical, and relational. We seek to address each of these dimensions in our program.
At our residential facilities, a structured, supportive environment is essential to stabilize your symptoms. As the treatment progresses, you will have more autonomy and responsibility. We’ll integrate more activities to help you transition to life outside of treatment. You will go out for meals, groceries, and recreation. As you progress even further, you will receive passes to spend time with family members, friends, or going out on your own.
At Alsana, we bring together people with different types of eating disorders to promote a greater understanding of themselves and others. Different types of eating disorders share similarities, and this understanding fosters connection and compassion. We believe there is little benefit in separating individuals by eating disorders since this can lead to a negative effect of stigmatizing specific behaviors or groups.
Exercise and movement are an integral component of our Adaptive Care Model™ at Alsana. Our evidence-based movement program changes exercise from a compulsive behavior to a way of caring for our bodies. As part of our movement program, we help you understand the motivation or purpose behind movement in your life and help you work toward moving and exercising for enjoyment and pleasure. We teach you to work with your body rather than against it. Our program includes fun and enjoyable activities including exercise, brain education, and low-intensity movement to help you towards sustained recovery.
As part of your treatment program and when possible, we assign you to a primary therapists who specializes in treating chemical dependence. Additionally, there are weekly groups for chemical dependence or co-occurring disorders. Alsana also hosts 12-step meetings and can arrange for you to attend offsite meetings in the evenings and weekends if you are approved for passes.
We know that clients with family/supportive other involvement in the treatment and recovery process have better outcomes related to full, sustained recovery and strive to support and educate those who will be supporting our clients when they discharge. A few of our offerings include Weekly Support Groups, Virtual Workshops focused on psychoeducation and support, Family & Friends Intensives, a password-protected resource page for family members, and support others on our website and sessions with clients and their loved ones to focus on enhancing and strengthening those relationships.
Transitional Recovery Coaching Services
We understand how challenging the beginning of this journey can be, and want you to know that you don’t have to go through it alone.
Alsana is pleased to offer complimentary Transitional Recovery Coaching Services to support you during the admissions process and ease your transition into treatment.
Start the process
At Alsana, we’re here for you from start to finish.
Provide your contact information below or give our admissions team a call at (855) 915-0213
Our Admission Office is open 24 hours, 7 days per week.
Documentation for admissions
These documents are required by all Alsana applicants.
Blood work, urinalysis, urine drug screen, & EKG cannot be more than 14 days old at the time of admission to ensure that we provide accurate medical oversight.
We’re here to help
Asking for help with an eating disorder is a brave choice—and the first step towards a successful recovery. At Alsana, we’re here to help make the first step a little easier.
Our admissions team is a welcoming and compassionate group of professionals who will serve as your point of contact while walking alongside you and offering a guiding hand.
Alsana is a preferred in-network provider for all major insurance companies.
Alsana is proud to serve clients across the Lorem.