Contact Admissions

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Here to Help.

Our Admissions Team is here to support individuals in need of eating recovery services as well as our community of dedicated providers.

Providers may reach the Admissions Team directly by emailing admissions@alsana.com or by calling (855)-915-0213.

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“We’re committed to meeting each client where they are in their recovery journey. That includes being there, day and night, to offer guidance and support for the members of each client’s support network.”

Kevin Willson

VP of Admissions

Steps to admission

Five simple steps to begin the eating disorder recovery journey.

STEP 1

Contact

Providers can reach our admissions team by calling (855)-915-0213 or by emailing admissions@alsana.com. We’ll begin by gathering some information about your client, answering any questions you might have, and reviewing the next steps.
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STEP 2

Insurance Review

With your consent, our team will contact your health care insurance provider and obtain a quote of benefits. We’ll review this information with you so you can make an informed decision regarding your treatment options and understand what your insurance will cover. Alsana is a preferred in-network provider for all major insurance companies.
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STEP 3

Clinical Assessment

Our assessment specialists are masters-level clinicians trained to gather important information on your eating disorder symptoms and any other symptoms or conditions you might have.
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STEP 4

Medical Clearance

A medical packe will need to be completed along with lab work and screenings. This can be done with your primary care provider or at any urgent care or medical facility. Our medical and admissions nursing team will review your medical information to determine the appropriate level of care that will best meet your current needs.
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STEP 5

Admission

Following clinical and medical clearance, we will begin to schedule the admission. If you’re ready, we’ll select a date, help you coordinate travel arrangements, and connect you with the program director at the location where your recovery journey will begin.
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